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Billing policy

Our goal at SAUNA DIRECT LTD is to make the purchasing and payment processes easy, safe, and clear.

 1. Methods of Payment

 Major credit cards and PayPal are accepted forms of payment.  To safeguard your financial and personal data, every transaction is handled securely.

 2. The Process of Billing

 At the time of purchase, your payment will be processed.

 An email confirming your order, along with the invoice and order details, will be sent to you.

 Invoices are generated automatically, but they can also be requested by getting in touch with our support staff.

 3. Money

 The listed prices are all in GBP (£).  The total cost, including any applicable taxes, will be in GBP.

 4. Problems with Billing

 Your order might be put on hold until the issue is fixed if there is a problem with your billing or payment information.

 If you have any billing concerns, please get in touch with us right away at contact@saunadirectltd.shop or +44 554 368 3145.

 5. Compensation

 Within seven business days of receiving and examining the returned item, refunds are made to the original payment method.

 6. Safety

 Your complete credit card information is not stored by us; instead, we use secure payment gateways.  We handle your payment and personal information in accordance with industry security standards.