The payment and billing procedures for all purchases made through saunadirectltd.shop are governed by these billing terms and conditions. You accept these terms by placing an order.
1. Methods of Payment
Major credit cards or PayPal can be used to make payments.
Before an order is shipped, all payments must be approved and completed.
2. Invoice Details
It is the duty of customers to supply accurate and comprehensive billing information.
SAUNA DIRECT LTD retains the right to halt the order until the problem is fixed if the billing information contains mistakes or inconsistencies.
3. Money
Unless otherwise indicated, all prices are listed in GBP (£) and include applicable taxes.
GBP will be used as the final billing amount.
4. Receipts and Invoices
An invoice or receipt will be automatically generated and sent to the email address you provided at checkout as soon as your payment is successful.
You can get a copy of your invoice by getting in touch with our customer support representatives.
5. Payment Conflicts
Within seven days of receiving the invoice, any billing disputes must be reported by phone at +44 554 368 3145 or via email at contact@saunadirectltd.shop.
We will look into any disagreements as soon as possible and try to find a just solution.
6. Compensation
Our Return & Refund Policy governs how refunds are given out.
Depending on your payment provider, refunds may take up to seven business days to appear and will be applied to the original payment method.
7. Safety and Preventing Fraud
All payments are handled safely by reliable payment gateways.
Any order suspected of being fraudulent or in violation of these terms may be refused, canceled, or held by SAUNA DIRECT LTD.
8. Modifications to the Terms of Billing
These billing terms and conditions are subject to change at any time by SAUNA DIRECT LTD.
This page will be updated with any changes, and using our website going forward indicates that you agree to the new terms.
9. Contact Details
If you have any inquiries about payment or billing:
SAUNA DIRECT LTD, Enterprise Park Yaxley, Peterborough, England, PE7 3WY, Unit 17 Enterprise Way
Email address: contact@saunadirectltd.shop
Telephone: +44 554 368 3145