The protection of our website, client information, and online transactions is of utmost importance to SAUNA DIRECT LTD. Please notify us right away if you find a possible security flaw so we can take the necessary precautions.
1. Things to Report
Any security-related problem can be reported, including but not restricted to:
The website's vulnerabilities
Unauthorized attempts to gain access
Data leaks or breaches
suspicious activity involving your account
2. Reporting Procedures
Please contact our committed security team at: to report any security issues.
Email address: security@saunadirectltd.shop
Telephone: +44 554 368 3145
Provide as much detail as you can:
An explanation of the problem
How to replicate the problem (if applicable)
Error messages or screenshots (if available)
Any pertinent order or account details
3. Our Reaction
We will promptly acknowledge receipt of your report because we take all reports seriously.
Our staff will look into the problem and take the necessary action to fix it.
If we need more information, we might get in touch with you.
4. Conscientious Disclosure
All reports must be submitted in good faith, per our request.
Please refrain from trying to take advantage of any vulnerabilities or making them public.
Legal action against those who responsibly report security issues will not be taken by SAUNA DIRECT LTD.
5. Contact Details
Regarding pressing security issues:
SAUNA DIRECT LTD, Enterprise Park Yaxley, Peterborough, England, PE7 3WY, Unit 17 Enterprise Way
Email address: security@saunadirectltd.shop
Telephone: +44 554 368 3145